Shareholder Technology Services

U.S. Bancorp Fund Services, LLC provides investors convenient access to their investments 24 hours a day, 7 days a week. Our technology services offer shareholders a variety of customized easy-to-use Internet and phone services, including:

  • Internet account inquiry and transaction
  • 24-hour voice response systems
  • Image processing (workflow, storage and retrieval)
  • Integrated ACH/DDA/Fed Wire/Drafts Checks/Shareholder system
  • Automated cash/share reconciliation
  • Online shareholder statements
  • Customer Relationship Management (CRM)
    • Call management system
    • Call forecasting and staffing tools
    • Call tracking
    • Digital recording
  • Computer Output to Laser Disk (COLD)
  • Web workstation tools (LotusNotes, Internet, Windows NT)


 

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