ETF Services

  • Home
  • ETF Services
  • Services
  • Transfer agent
  • Transfer Agent

    People in a meetingFrom initial trade to completion, our Transfer Agent is available to assist you throughout the entire process, ensuring guidance and transparency.

    Our Transfer Agent is dedicated to supporting our client’s ETFs. With a vast amount of experience, we assist our clients with a variety of services, from call servicing to online trading and reporting.

    To help support our clients, we created and utilize DASH™, our online trading and reporting solution for Authorized Participants, Fund Sponsors, and Distributors. Our ETF clients use DASH™ to place, edit, or delete orders, as well as run reports on current or past trades. DASH™ offers the ability to customize fees at any level and allows users to view all fund families authorized to place a trade. As an added service level, our Transfer Agent associates personally confirm all trades received via fax with a confirmation phone call to you.

    Comprehensive Transfer Agent Solutions
    • Contact Center Servicing from 7 a.m. to 4 p.m. CT
    • Dedicated ETF Team for DASH™ Support
    • Recorded Line
    • Digital Image and Workflow
    • Automated Trade Confirmations
    • Share/Cash Reconciliation
    • Account/Corporate Action Processing
    • User Administration, Including Password Reset
    • Real-Time Reporting